On phone I'll try to hit send & almost always it takes me 4 tries or more.... then I accidently bump it & it takes me to where ever....... That's why I have no real interest in pads. Now the radio in the car does the same thing to me......AArrhhh!
Only internet stuff I do on my phone is weather & sometimes FB.
Damn daughters will spend 30 minutes texting me back & forth.. I'll get frustrated & say "Just Call!"
"Oh, I don't have time for that??????????"
You couldn't possibly know the whole story with only half the facts.