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Kind of Blue/Gold
I inquired about leaving in June (1-2 months were remaining on the current two year contract). They offered $50 off for a year, by reducing the content tier and downsizing boxes (4 - 2), got bill to $40 total mo. Turned out it was $40 OFF for 12 mo., another $10 rolled off after three months (now $50 mo.). Asked for free ST, got it, though had to sign on for 12 mo. (old two year agreement expired during the Summer). Could get new equipment, but that would entail a two year agreement, already have a genie and happy with it, so not going that route.
Did you show up in person with Luca Brasi?
Well done.