If they are gonna charge MORTGAGE prices, they should last as long as a house. Nothing puts me in full blown A HOLE Mode than going to a Dealership to buy a car. I'm not the most warm n fuzzy person when I go. Screw em! I have no respect for people playing games, pushing WAAAAAAY over priced garbage and tell me I'm getting "A REALLY great deal!!" Wanna see me get REALLY irritated?? When they pull the "Let me ask my Manager" B.S. I give them just ONE trip and then I insist the Manager just come on over and STAY there or I'm gone.