....Dial 1 for English.......... Hear the list down to #8 before you get to what you need........Then tell your last 4, Insurance, date of birth......favorite color. OH YEAH...WHY you called. And then be told .....The first available appointment is in June. June rolls around......You have to sign in with info THEY HAVE! Wait in the waiting room till 20 minutes past appointment time......Go back to an examining room and be told "The Dr will be right in" (IN ANOTHER 20 MINUTES!!). But at least you have your phone with you, eh???? LOLOL Dr appointments can put me into Sam Kenison tirades!