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WhiteHorns
I did.
18 months ago I called trying to get the price down to $200 for the entire NFL ticket package. Long story short; there was nothing they could do for me after asking for the retention dept, told them to cancel DirecTv immediately, he said OK and that was that. The next day a guy from DiectTv called and offered the Ticket for free with a bunch of other stuff added for free if I would keep the service. Told them NO and I wouldn't take the DirecTv for the next 2 years even if it were all free.
There is value in quitting while you're ahead, WhiteHorns. When they call back begging to give you absolutely everything you wanted... Just take it and say "thank you". Lol.
Same thing happened to a friend of mine. He finally cancelled the entire service out of frustration in falling to get the ST for free.
Next day he got the call offering him the earth, moon, and stars if he would re subscribe. He did and has lived happily ever after.