spoke with Amber in Customer Retention..... told her that my wife was going to divorce me if I told her I was paying 280.00 a month for sat. service.... she chuckled as we began the 2 minute negotiation process.
She offered free STMax right out of the gate..... I asked if there was anything else she could do. She checked and came back with an additional 20% off the regular ST to go along with the free STMax. I accepted since I wasnt in the mood to hammer on her for more (which I'm sure I could have).
So the results were - ST Max from 59.99 per month for 6 months down to 35.99 per month for 6 months. 144.00 savings. I'm cool with that.
